JLL research takes strategic look at ways retailers can improve last-mile operations

In the fast-paced world of e-commerce, timing is everything, more specifically timely delivery is. And there are few places that come to light more than in the context of last-mile delivery, which continues to be driven by mobile and online shopping, with consumers expecting tight delivery times whether it be same-day or 1-2 hours in some cases. And while the delivery-related aspects of last-mile delivery has received a ton of attention, an offshoot of that posited by JLL is if retailers’ real estate, regardless of size, is a pro or a con in last mile processes.